Delivery Policy

Our delivery hours are from 6:00 AM to 10:00 PM Monday to Sunday, 365 days a year, including holidays. Customers choose the date and time frame to receive their delivery from the following time slots:

6:00 AM – 10:00 AM,

10:00 AM – 2:00 PM

2:00 PM – 6:00 PM, and

6:00 PM – 10:00 PM,

We provide free delivery for all orders over $150, otherwise we charge a fee of $9.90 when orders are less than $150.

We deliver to most Disney and Universal hotels and resorts. Customers' orders are stored at their resort's bell services, where they have fridges and freezers. Once the order is delivered, a confirmation email is sent to the customer.

For more information, please refer to our Frequently Asked Questions page or email us at: hello@waterbutlers.com